Privacy Policy

All material found in the pages of this Website is protected under the copyright laws of India. Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this Website may constitute trade-names, trade-marks or service marks of Silver Waves Resort & Spa or its affiliates, may have been licensed to use them. The display of trademarks, trade names or service marks on pages at this Website does not imply that a license of any kind has been granted to anyone else.

General Principles

Protecting your privacy is very important to us. We have developed this Privacy Policy to protect your personal information and keep it confidential.

We do everything we reasonably can to protect your rights of privacy on systems and websites controlled by us, but we are not liable for any unauthorized or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example advertisers and websites that have links to our Site. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours.

Our policy outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions or requests should be directed, and the means by which to communicate with that person.

In this policy Silver Waves Resort & Spa Daman and its affiliated Hotels / Resorts, as they may exist from time to time. In this policy, personal information means information about you that is personally identifiable like your name, address, e-mail address or phone number, and that is not otherwise publicly available and is not part of your work identification.

It also includes information on guest preferences and usage, when such information is supplied to or recorded by Silver Waves Resort & Spa Daman in the course of transacting business with an individual.

The Privacy Protection Policy does not apply to information regarding Silver Waves Resort & Spa Daman’s corporate customers. However, such information is protected by other Silver Waves Resort & Spa Daman policies and practices and through contractual arrangements.

How You May Provide Us Your Personal Information

• By making a reservation or by using Silver Waves Resort & Spa Daman services.

• By registering on the Everyone’s an Original website.

• By providing the information to us by participating in a marketing initiative.

• By visiting our website.

Below we will outline the type of information normally collected in each of these circumstances, the reasons for doing so, how we will use it and store it. When you voluntarily send us electronic mail, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our website or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, email address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or Whatsapp about our products and offers, even if your number has DND activated on it.

Making a Reservation

When making a reservation or using Silver Waves Resort & Spa Daman services it is necessary to have information in order to identify you, contact you and to process your purchase and requests. This information usually includes your name, address, phone number, e-mail address, credit card number and expiration date, and language preference. It may also include if you choose to share that information with us, your preferences regarding the delivery of your services such as type of room, type of bed, and the like.

Silver Waves Resort & Spa Daman may use the information you provide to send you offers and information about Silver Waves Resort & Spa Daman services and those of select third parties. Your information will not be given to these third parties but rather the offer of the third party will be provided to Silver Waves Resort & Spa Daman which will manage the distribution.

If you do not wish to receive such offers and information you may unsubscribe or opt-out by sending an email to sales.sw@silverresorts.co.in, using the subject line “Unsubscribe”.

By Visiting One of Our Websites

We use “cookies” on our websites. Cookies are pieces of information that an Internet site transfers to your hard drive for record-keeping purposes. The use of cookies is an industry-standard — you’ll find them almost everywhere on the Internet. We uses cookies to recognize visitors when they return to our sites. Once we know it’s you, we can customize your online visit.

We may also evaluate our content and services and tailor our websites, for visitors, based on other information we collect, such as IP addresses, pixel tags, and the type of browser or OS. This information is collected in the aggregate, but may be tied to your personal information through cookies.

We use Google Analytics, Adobe Analytics, and Facebook Custom Audiences. These use cookies and similar technologies. If you don’t want data collected through these tools, you can opt out via their respective settings.

Why We Collect Personal Information

• To establish and maintain a responsible commercial relationship and provide ongoing service.

• To understand your needs and preferences.

• To develop, enhance, market or provide products and services.

• To manage and develop our business and operations.

• To meet legal and regulatory requirements.

When Do We Disclose Personal Information?

• To agents of the guest, like travel agents booking on behalf of the guest.

• To hotel reception staff for services you have reserved.

• To public authorities if disclosure is necessary to avoid imminent danger or compelled by law.

Principles

• We will not use or disclose your personal information for other purposes without consent.

• We safeguard your personal information appropriately.

• We ensure confidentiality when dealing with third parties.

• We strive to keep your information accurate and up to date.

• You may request access or correction at any time by contacting us.

Contact us at:
Silver Waves Resort & Spa Daman
Devka Road, Nani Daman
Daman (UT of DNH & DD)
396210
Email: sales.sw@silverresorts.co.in